Ascended Media (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, and communications.
1. Information We Collect
We may collect the following information:
Contact information (name, email, phone number, business name, facility name).
Information you provide via forms (vacant rooms, occupancy challenges, Yearly revenue, Target Revenue).
Data about your use of our website, landing pages, and booking forms.
Communication records (emails, SMS messages, and phone call logs).
2. How We Use Your Information
We use your information to:
Provide lead generation and CRM management services.
Confirm, remind, and follow up on appointments via email and SMS.
Send service-related communications and updates.
Improve our website, funnels, and ad campaigns.
Comply with legal and regulatory requirements.
3. SMS & Email Communications
By submitting your contact information, you consent to receive SMS and/or email communications from Ascended Media.
Types of messages: Appointment confirmations, reminders, follow-ups, and service-related updates.
Frequency: Messages are event-driven and limited (typically 3–5 per booking cycle).
Opt-out: You may opt out of SMS at any time by replying STOP. Reply HELP for assistance. Standard carrier rates may apply.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
Trusted third-party vendors (e.g., CRM, email, or SMS providers) strictly to deliver services.
Regulatory or legal authorities if required by law.
5. Data Security
We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request deletion of your personal information (unless required for legal or contractual reasons).
Opt out of communications at any time.
7. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the “Last Updated” date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 [email protected]
🌐 https://ascendedmedia.agency